Ben Reason Service Design For Business

Name: Ben Reason Service Design For Business
Brand: Ben Reason
Price: 25.62 EUR
Availability: InStock

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De laagste prijs voor een nieuwe Ben Reason Service Design For Business is 25,62. Dit is momenteel de goedkoopste aanbieding uit 2 winkels.

De goedkoopste Refurbished Ben Reason Service Design For Business is beschikbaar voor 17,1 bij 2 winkels.

Productinformatie

Organizations spend significant time designing tangible products. Services receive less design attention however, if your business is to succeed in today's highly competitive marketplace, this needs to change. Generally, services are less productive and cause more frustration to customers than products. Service design addresses this quality and productivity gap. Service Design for Business can help your organization tap into the power of intentional service design to transform your customer's experience. Written by Ben Reason, Lavrans Løvlie, and Melvin Brand Flu from Livework the world's first service design company this vital resource shows how to tap into the power of service design to address specific business challenges, create positive outcomes, and enhance capabilities. No matter if your company is involved in business-to-consumer, business-to-business, or government services, all services ultimately serve people. This practical book defines the core principles and presents