Van Looy Bart Service Management

Name: Van Looy Bart Service Management
Brand: Van Looy Bart
Price: 97.99 EUR
Availability: InStock

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Prijsalert

★ 4.9

26,05

Beste prijs van boekenbalie.nl

Prijsalert

★ 4.9

26,05

Beste prijs van boekenbalie.nl

Prijsalert

★ 4.9

26,05

Beste prijs van boekenbalie.nl

Prijsalert

★ 4.9

26,05

Beste prijs van boekenbalie.nl

Prijsdetails

De laagste prijs voor een nieuwe Van Looy Bart Service Management is 97,99. Dit is momenteel de goedkoopste aanbieding uit 2 winkels.

De goedkoopste Gebruikt Van Looy Bart Service Management is beschikbaar voor 26,05 bij 2 winkels.

Productinformatie

Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This third edition of Service Management: An Integrated Approach provides a comprehensive insight into the service management industry, exploring the nature and importance of services in today’s economies. Over 75 per cent of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. Paul Gemmel, Bart Van Looy, and Roland Van Dierdonck delve into the question of how service firms can create value for their customers by relying on four D’s: Define, Design, Deliver and Develop service activities. The definition stage stresses the importance of being explicit about the value envisaged by service activities and anchoring this in a service concept. In line with this service concept, services need to be designed and delivered by