Steven van Belleghem When Digital Becomes Human

Name: Steven van Belleghem When Digital Becomes Human
Brand: Steven van Belleghem
Price: 29.95 EUR
Availability: InStock

Steven van Belleghem When Digital Becomes Human thumbnail

Prijsalert

★ 4.9

6,-

Historisch lage prijs!

Beste prijs van boekenbalie.nl

Prijsalert

★ 4.9

6,-

Beste prijs van boekenbalie.nl

Prijsalert

★ 4.9

6,-

Beste prijs van boekenbalie.nl

binding

Paperback E-book Hardcover

Prijsdetails

De laagste prijs voor een nieuwe Steven van Belleghem When Digital Becomes Human is 29,95. Dit is momenteel de goedkoopste aanbieding uit 2 winkels.

De goedkoopste Gebruikt Steven van Belleghem When Digital Becomes Human is beschikbaar voor 6,- bij 2 winkels.

Productinformatie

Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction. WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first attitude with a human touch. In When Digital Becomes Human, Steven Van Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have successfully transformed their customer relationships, such as Amazon, Toyota, ING, Coolblue, Nike and Starbucks, When Digital Becomes Human presents a clear model that companies can easily implement to integrate an emotional